How much do you charge for shipping?
Shipping will depend on current shipping rates. We do offer FREE Shipping on all orders $99 or more.
**Please note that our candles are made to order. We will ship out once your order is completed. If you qualify for free shipping it will be shipped either USPS Priority or UPS Ground**
How soon will my order be shipped out?
Orders will be shipped within 7-10 business days. Our products are made to order and have to cure before we can ship. Please be aware that due to USPS shipping issues right now your package may be delayed even though we ship Priority.
What happens if my candles are damaged during shipment?
We want you to be pleased with your Tennessee Tulips Co. products. If you receive your candle and it is damaged please contact us at firstname.lastname@example.org with a picture of the damaged product within 24 hours of delivery.
We will gladly send you out a replacement.
What if I don't like the scent I've chosen once I receive it?
As long as your candle has not been used, it may be returned. We unfortunately can not pay the return shipping fees. We will also require a $25 restocking fee before we can send out a replacement candle.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of order placement. If you wish to change or cancel your order, please contact us at email@example.com.
Will I be charged sales tax on my order?
All orders will be charged the sales tax of the county you live in.
What payment methods are accepted at checkout?
Tennessee Tulips Co. accepts all major credit cards, PayPal, ApplePay and Sezzle.
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